Book a fix.
Pick the job, tell us where, send a photo. We confirm your fixed price in writing and a two-hour slot, usually within the hour.
A price you agree before we start.
- Send a photo.Online, on WhatsApp or by phone.
- Get your fixed price in writing.Usually within the hour. Labour, parts and any travel shown separately.
- Pay when it's done.By card or bank transfer, once you've seen the finished job.
Travel
- No call-out charge within 15 miles of our base in Wythenshawe: South Manchester, Trafford, Stockport, Wilmslow, Altrincham and Knutsford.
- 15 to 30 miles: £20 travel, shown on your quote.
- Further afield: ask us for a quote.
- Parking: only charged at cost where there's no free parking, and agreed beforehand.
Materials
- Small fixings, sealant and parts under £10 are included.
- Larger parts and materials are charged at cost plus 10% for sourcing, itemised on your quote.
- Because we price from your photos, we usually arrive with the right parts. If we need to fetch something, we don't charge for the trip within our core area.
- Happy to fit parts you've bought.
Time
- Every visit includes the first hour; that's our minimum charge.
- Extra time is charged in 30-minute blocks at £30.
- Several small jobs? Book a half day (from £180) and we'll work through your list.
No surprises. If the job turns out bigger than the photos showed, we stop, explain and re-price before carrying on. You never pay more than the price you agreed without saying yes first.
No VAT to add.
Smell gas? Leave the property, open windows if you can, do not use switches or flames, and call the National Gas Emergency Service on 0800 111 999 before calling us.
What needs doing?
Prices are "from": we confirm your fixed price in writing before we start. Not on the list? Choose "Something else".
Pricing, travel and parts.
Do you charge for travel?
No call-out charge within 15 miles of our base in Wythenshawe (South Manchester, Trafford, Stockport, Wilmslow, Altrincham and Knutsford). From 15 to 30 miles it's £20, shown on your quote. Further afield, ask us for a quote. Parking is only charged at cost where there's no free parking, and agreed beforehand.
What about materials and parts?
Small fixings, sealant and parts under £10 are included. Larger parts and materials are charged at cost plus 10% for sourcing, itemised on your quote. Because we price from your photos we usually arrive with the right parts, and if we have to fetch something we don't charge for the trip within our core area. We're happy to fit parts you've bought.
How is time charged?
Every visit includes the first hour, which is our minimum charge. Extra time is charged in 30-minute blocks at £30. Several small jobs? Book a half day (from £180) and we'll work through your list.
What if the job is bigger than expected?
If the job turns out bigger than the photos showed, we stop, explain and re-price before carrying on. You never pay more than the price you agreed without saying yes first.