Fast repairs that respect residents' routines.
We keep care homes safe and comfortable with quick repairs, careful working around residents, and the water and fire safety checks your inspections depend on.
- Start with
- A 90-day pilot, no platform fee
- Emergencies
- Attended within 4 hours, 24/7
- Every job closed with
- Before and after photos
- Covering
- Cheshire and Greater Manchester
We know the problems.
How we look after you.
- Priority response for anything affecting resident safety
- Enhanced DBS checked operatives who sign in and follow your procedures
- Quiet working times agreed with your manager
- Water temperature and legionella checks logged monthly
- Adaptations: grab rails, ramps, accessible bathrooms
- Tenants or staff report itBy phone, email, WhatsApp or web form, to a line in your name or ours.
- We triage and priceTrade, urgency and a fixed price from your schedule of rates.
- You approve, or it's automaticUnder your limit it goes ahead; above it you approve on WhatsApp.
- Fixed, photographed, reportedBefore and after photos, and a monthly report by property.
The work we do for you.
Water hygiene and legionella
Legionella risk assessments, monthly temperature checks, flushing of little-used outlets and tank cleaning, recorded for your inspections.
Quoted per siteSVC-03 · ReactivePlumbing
Everyday plumbing repairs for homes and commercial premises: taps, toilets, leaks, blockages, radiators and water heaters.
From £75 a jobSVC-01 · ReactiveHandyman and small repairs
Doors that stick, shelves to put up, a loose handrail, a patch of wall to fill.
From £65 a visitSVC-15 · ComplianceFire safety
Fire alarm servicing, fire door inspections, extinguishers and fire risk assessments through accredited partners, with every check logged.
Quoted per siteSVC-18 · ProjectsSmall projects and refurbishments
Projects up to £50,000: changing room refits, office fit-outs, accessible bathrooms and refurbishments, managed by one lead from start to finish.
Quoted per jobSVC-06 · ReactivePainting and decorating
Rooms, communal areas, offices and shopfronts, repainted quickly and tidily.
Quoted per jobWhat we commit to.
| Priority | What it covers | We attend within |
|---|---|---|
| Emergency | Risk to people or the building, insecure premises, no heat in winter, no water or power | 4 hours, 24/7 |
| Urgent | Problems affecting use of the property: leaks under control, a broken toilet, faulty lighting | 24 hours |
| Routine | Everything else, booked at a time that suits the tenant or occupier | 5 working days |
What people ask us.
How fast can you respond?
Anything affecting resident safety is treated as urgent and attended within 24 hours, or within 4 hours as an emergency.
Can you do bathroom adaptations?
Yes. We fit grab rails, level-access showers and other adaptations as small projects with a fixed price.
See Mend Desk working on your portfolio.
A 20-minute call and a live demo. If it fits, we run a 90-day pilot on one building with no platform fee.