Communal areas kept, not just fixed.
We look after the shared parts of apartment buildings: repairs, cleaning, grounds and the fire safety checks that keep residents safe and directors covered.
- Start with
- A 90-day pilot, no platform fee
- Emergencies
- Attended within 4 hours, 24/7
- Every job closed with
- Before and after photos
- Covering
- Cheshire and Greater Manchester
We know the problems.
How we look after you.
- A planned maintenance schedule for each building, agreed up front
- Fire door, emergency lighting and alarm checks logged with photos
- Communal cleaning and grounds on a fixed monthly price
- One reporting line for every resident
- Annual condition survey and a costed five-year plan for the service charge
- Monthly report for directors and the managing agent
- Tenants or staff report itBy phone, email, WhatsApp or web form, to a line in your name or ours.
- We triage and priceTrade, urgency and a fixed price from your schedule of rates.
- You approve, or it's automaticUnder your limit it goes ahead; above it you approve on WhatsApp.
- Fixed, photographed, reportedBefore and after photos, and a monthly report by property.
The work we do for you.
Planned preventive maintenance
A maintenance schedule for each building, built from a condition survey: what needs checking, when, and what it costs.
Quoted per siteSVC-15 · ComplianceFire safety
Fire alarm servicing, fire door inspections, extinguishers and fire risk assessments through accredited partners, with every check logged.
Quoted per siteSVC-12 · PlannedCleaning
Regular communal cleaning, end-of-tenancy cleans and builders' cleans after works.
Quoted per siteSVC-11 · PlannedGrounds and external
Grass, hedges, litter, jet washing and winter gritting for communal grounds, business parks, clubs and schools.
Quoted per siteSVC-10 · PlannedGutters, drains and roofs
Gutter clearing, drain jetting, roof inspections and repairs, on a schedule or when something's overflowing.
From £90 a visitSVC-14 · ComplianceElectrical testing
Electrical installation condition reports, portable appliance testing and emergency lighting tests, with any remedial work quoted on the spot.
From £150 an EICRSVC-16 · ComplianceWater hygiene and legionella
Legionella risk assessments, monthly temperature checks, flushing of little-used outlets and tank cleaning, recorded for your inspections.
Quoted per siteSVC-01 · ReactiveHandyman and small repairs
Doors that stick, shelves to put up, a loose handrail, a patch of wall to fill.
From £65 a visitWhat we commit to.
| Priority | What it covers | We attend within |
|---|---|---|
| Emergency | Risk to people or the building, insecure premises, no heat in winter, no water or power | 4 hours, 24/7 |
| Urgent | Problems affecting use of the property: leaks under control, a broken toilet, faulty lighting | 24 hours |
| Routine | Everything else, booked at a time that suits the tenant or occupier | 5 working days |
What people ask us.
Do you work with our managing agent or directly with the RMC?
Either. Most often we work through the managing agent, with directors given read-only access to the portal.
Can you help us plan the service charge budget?
Yes. Our condition survey prices the work due over the next five years so the budget is based on the building, not last year's figure.
See Mend Desk working on your portfolio.
A 20-minute call and a live demo. If it fits, we run a 90-day pilot on one building with no platform fee.