FOR-05 · Shops, cafes, pubs and restaurants

Repairs out of hours, so you never close.

A broken door, a leak behind the bar, a dead light over the counter. We fix it before you open or after you close, across one site or twenty.

Book a demo See Mend Desk

Start with: A 90-day pilot, no platform fee
Emergencies: Attended within 4 hours, 24/7
Every job closed with: Before and after photos
Covering: Cheshire and Greater Manchester

What gets in the way

We know the problems.

Repairs during trading hoursLadders in the shop and noise in the restaurant cost you sales.

Security after a break-inA smashed window or forced door needs boarding and fixing tonight.

A different contractor for every siteDifferent prices, different standards, no single record.

What you get

How we look after you.

Early morning, evening and overnight working at no surprise extra
Emergency board-ups and lock changes 24/7
The same schedule of rates across every site
A planned maintenance plan per site to stop repeat failures
One monthly invoice across all locations

How it works

Tenants or staff report itBy phone, email, WhatsApp or web form, to a line in your name or ours.
We triage and priceTrade, urgency and a fixed price from your schedule of rates.
You approve, or it's automaticUnder your limit it goes ahead; above it you approve on WhatsApp.
Fixed, photographed, reportedBefore and after photos, and a monthly report by property.

Services for retail and hospitality

The work we do for you.

SVC-08 · Reactive

Emergency call-outs

Major leaks, break-ins, loss of power or water, unsafe structures.

From £120 call-out SVC-01 · Reactive

Handyman and small repairs

Doors that stick, shelves to put up, a loose handrail, a patch of wall to fill.

From £65 a visit SVC-03 · Reactive

Plumbing

Everyday plumbing repairs for homes and commercial premises: taps, toilets, leaks, blockages, radiators and water heaters.

From £75 a job SVC-04 · Reactive

Electrical repairs

Electrical repairs and small installations by registered electricians: faulty sockets, lighting, fault-finding and new fittings, certified where required.

From £75 a job SVC-05 · Reactive

Carpentry and joinery

Internal and external doors, frames, skirting, kitchens and fire door repairs, by joiners who measure twice.

Quoted per job SVC-06 · Reactive

Painting and decorating

Rooms, communal areas, offices and shopfronts, repainted quickly and tidily.

Quoted per job SVC-13 · Compliance

Gas safety and heating

Landlord gas safety checks, boiler servicing and heating repairs by Gas Safe registered engineers, with renewals booked automatically.

From £75 a certificate SVC-15 · Compliance

Fire safety

Fire alarm servicing, fire door inspections, extinguishers and fire risk assessments through accredited partners, with every check logged.

Quoted per site

Response times

What we commit to.

Priority	What it covers	We attend within
Emergency	Risk to people or the building, insecure premises, no heat in winter, no water or power	4 hours, 24/7
Urgent	Problems affecting use of the property: leaks under control, a broken toilet, faulty lighting	24 hours
Routine	Everything else, booked at a time that suits the tenant or occupier	5 working days

Questions

What people ask us.

Do you charge more for out-of-hours work?

Our schedule of rates shows the out-of-hours rate clearly. Planned out-of-hours visits are booked at the standard rate where we can.

Can you handle commercial kitchens?

General repairs, yes. Commercial gas work is done by our Gas Safe registered engineers with the right commercial qualifications.

See Mend Desk working on your portfolio.

A 20-minute call and a live demo. If it fits, we run a 90-day pilot on one building with no platform fee.

Book a demo How Mend Desk works