Your portfolio, without the 9pm phone calls.
For landlords with five to fifty properties. Your tenants report problems to us, we fix them at fixed prices, and every certificate is booked before it runs out.
- Start with
- A 90-day pilot, no platform fee
- Emergencies
- Attended within 4 hours, 24/7
- Every job closed with
- Before and after photos
- Covering
- Cheshire and Greater Manchester
We know the problems.
How we look after you.
- Your tenants report to Mend Desk, not to you
- You set a spending limit; we only ask above it
- Gas safety, EICR and alarm renewals booked automatically
- Void turnarounds priced and scheduled the day you get notice
- All your properties' paperwork in one place
- Tenants or staff report itBy phone, email, WhatsApp or web form, to a line in your name or ours.
- We triage and priceTrade, urgency and a fixed price from your schedule of rates.
- You approve, or it's automaticUnder your limit it goes ahead; above it you approve on WhatsApp.
- Fixed, photographed, reportedBefore and after photos, and a monthly report by property.
The work we do for you.
Gas safety and heating
Landlord gas safety checks, boiler servicing and heating repairs by Gas Safe registered engineers, with renewals booked automatically.
From £75 a certificateSVC-14 · ComplianceElectrical testing
Electrical installation condition reports, portable appliance testing and emergency lighting tests, with any remedial work quoted on the spot.
From £150 an EICRSVC-07 · ReactiveVoid and turnaround works
We take a property from keys returned to ready for the next tenant: repairs, decorating, cleaning and certificates, managed as one job with one price.
Quoted per jobSVC-01 · ReactiveHandyman and small repairs
Doors that stick, shelves to put up, a loose handrail, a patch of wall to fill.
From £65 a visitSVC-03 · ReactivePlumbing
Everyday plumbing repairs for homes and commercial premises: taps, toilets, leaks, blockages, radiators and water heaters.
From £75 a jobSVC-08 · ReactiveEmergency call-outs
Major leaks, break-ins, loss of power or water, unsafe structures.
From £120 call-outSVC-06 · ReactivePainting and decorating
Rooms, communal areas, offices and shopfronts, repainted quickly and tidily.
Quoted per jobWhat we commit to.
| Priority | What it covers | We attend within |
|---|---|---|
| Emergency | Risk to people or the building, insecure premises, no heat in winter, no water or power | 4 hours, 24/7 |
| Urgent | Problems affecting use of the property: leaks under control, a broken toilet, faulty lighting | 24 hours |
| Routine | Everything else, booked at a time that suits the tenant or occupier | 5 working days |
What people ask us.
Is there a minimum number of properties?
No minimum. The certificate tracking and tenant line pay off from around five properties.
Do I need to sign a contract?
No. Pay per job at our published rates. A monthly plan is available if you want Mend Desk for every property.
See Mend Desk working on your portfolio.
A 20-minute call and a live demo. If it fits, we run a 90-day pilot on one building with no platform fee.