Repairs and compliance, with your patients in mind.
We keep surgeries, dental practices and pharmacies safe, compliant and open. Work is planned around clinics, operatives are DBS checked, and every certificate is ready when the inspector asks.
- Start with
- A 90-day pilot, no platform fee
- Emergencies
- Attended within 4 hours, 24/7
- Every job closed with
- Before and after photos
- Covering
- Cheshire and Greater Manchester
We know the problems.
How we look after you.
- A compliance calendar for your premises with certificates in the portal
- Work booked before and after clinics, or at weekends
- Enhanced DBS checked operatives
- Clean working: dust sheets, tidy-up, nothing left in patient areas
- One fixed monthly price for planned maintenance
- Tenants or staff report itBy phone, email, WhatsApp or web form, to a line in your name or ours.
- We triage and priceTrade, urgency and a fixed price from your schedule of rates.
- You approve, or it's automaticUnder your limit it goes ahead; above it you approve on WhatsApp.
- Fixed, photographed, reportedBefore and after photos, and a monthly report by property.
The work we do for you.
Planned preventive maintenance
A maintenance schedule for each building, built from a condition survey: what needs checking, when, and what it costs.
Quoted per siteSVC-16 · ComplianceWater hygiene and legionella
Legionella risk assessments, monthly temperature checks, flushing of little-used outlets and tank cleaning, recorded for your inspections.
Quoted per siteSVC-15 · ComplianceFire safety
Fire alarm servicing, fire door inspections, extinguishers and fire risk assessments through accredited partners, with every check logged.
Quoted per siteSVC-14 · ComplianceElectrical testing
Electrical installation condition reports, portable appliance testing and emergency lighting tests, with any remedial work quoted on the spot.
From £150 an EICRSVC-01 · ReactiveHandyman and small repairs
Doors that stick, shelves to put up, a loose handrail, a patch of wall to fill.
From £65 a visitSVC-03 · ReactivePlumbing
Everyday plumbing repairs for homes and commercial premises: taps, toilets, leaks, blockages, radiators and water heaters.
From £75 a jobSVC-06 · ReactivePainting and decorating
Rooms, communal areas, offices and shopfronts, repainted quickly and tidily.
Quoted per jobWhat we commit to.
| Priority | What it covers | We attend within |
|---|---|---|
| Emergency | Risk to people or the building, insecure premises, no heat in winter, no water or power | 4 hours, 24/7 |
| Urgent | Problems affecting use of the property: leaks under control, a broken toilet, faulty lighting | 24 hours |
| Routine | Everything else, booked at a time that suits the tenant or occupier | 5 working days |
What people ask us.
Can you provide records for inspections?
Yes. Every certificate, test result and job record is stored in your portal and can be downloaded as a pack.
Do you work in pharmacies with controlled drug areas?
Yes, by arrangement with the pharmacist, with operatives supervised where required.
See Mend Desk working on your portfolio.
A 20-minute call and a live demo. If it fits, we run a 90-day pilot on one building with no platform fee.